Privacy Policy
Effective Date: April 17, 2026
1. Introduction
Welcome to Restify ("we," "our," or "us"). Restify is a specialized Point of Sale (POS) and Enterprise Resource Planning (ERP) platform designed for the Food & Beverage (F&B) industry. This Privacy Policy explains how we collect, use, and protect data when you use our website (restify.so), our web applications, and our cloud-based mobile and desktop POS systems.
Because Restify is a B2B (Business-to-Business) SaaS platform, we act as a Data Processor for the end-consumer data collected by our restaurant partners, while our restaurant partners remain the Data Controllers.
2. Information We Collect
To provide a seamless, cloud-based restaurant management experience, we collect specific categories of data:
1. Introduction
Welcome to Restify ("we," "our," or "us"). Restify is a specialized Point of Sale (POS) and Enterprise Resource Planning (ERP) platform designed for the Food & Beverage (F&B) industry. This Privacy Policy explains how we collect, use, and protect data when you use our website (restify.so), our web applications, and our cloud-based mobile and desktop POS systems.
Because Restify is a B2B (Business-to-Business) SaaS platform, we act as a Data Processor for the end-consumer data collected by our restaurant partners, while our restaurant partners remain the Data Controllers.
2. Information We Collect
To provide a seamless, cloud-based restaurant management experience, we collect specific categories of data:
- Restaurant & Account Data: When you register your business on Restify, we collect your name, business name, email address, phone number, branch locations, and billing information.
- Operational & Proprietary Business Data: We securely store data critical to your restaurant's operations in our cloud servers. This includes: Menu & Recipe Data: Ingredients, recipe versions, manufacturing batches, and raw material inventory. (We treat your recipes and Cost of Goods Sold (COGS) data as highly confidential trade secrets). Sales & POS Data: Transaction histories, table management logs, and shift reports. Staff Data: Employee names, roles, and PINs/passwords used for our Role-Based Access Control (RBAC) system.
- End-Customer Data (Processed on Your Behalf): When your restaurant serves guests, you may use Restify to process their data, such as: Phone numbers for SMS API integrations, digital e-receipts, or loyalty programs. Payment references and transaction IDs generated through our Mobile Money integrations (e.g., Hoopay, local telecom APIs).
- Cloud Connection & Device Data: Because Restify operates as a centralized cloud-based platform, we collect standard device and connection data to ensure optimal performance. This includes IP addresses, browser types, device identifiers, and API request logs to maintain secure, real-time communication between your POS hardware and our central servers.
3. How We Use Your Information
We do not sell your data. We use the information collected exclusively to deliver and improve the Restify ecosystem:
To power core features: Calculating real-time recipe costing, managing raw-material inventory deductions, and generating live reports.
To ensure reliability: Maintaining continuous, real-time data synchronization with our cloud servers to prevent data loss.
To process payments: Facilitating secure communication between your POS and third-party payment gateways.
To provide support: Our Technical Support and QA teams may access system error logs to troubleshoot issues and fix bugs.
4. Data Sharing & Third-Party Integrations
We share data only when strictly necessary to run your operations:
Cloud Infrastructure Providers: Your data is securely hosted on industry-leading cloud servers.
Payment Processors: Transaction amounts and reference IDs are shared with integrated payment gateways to process mobile and card payments securely.
SMS Providers: If you use our SMS API features for customer notifications, phone numbers and message content are securely routed through these providers.
5. Data Security & Access Control
We take the security of your F&B business seriously:
Role-Based Permissions: Restify includes strict internal permissions. For example, sensitive data like manufacturing costs and raw material catalogs can be restricted from standard POS staff.
Encryption: Data transmitted between your POS devices and our cloud servers is encrypted using standard SSL/TLS protocols.
Data Isolation: Your business data, recipes, and customer lists are logically isolated and protected within the Restify database architecture.
6. Your Data Rights
Depending on your jurisdiction, you have the right to: Request access to the personal data we hold about your business.
Request corrections to inaccurate data.
Export your menu, inventory, and sales data at any time.
Request the deletion of your account and associated data (subject to legal data retention obligations).
7. Contact Us
If you have any questions about this Privacy Policy, our data practices, or need technical assistance regarding your data privacy, please contact our team:
Email: support@restify.so
We do not sell your data. We use the information collected exclusively to deliver and improve the Restify ecosystem:
To power core features: Calculating real-time recipe costing, managing raw-material inventory deductions, and generating live reports.
To ensure reliability: Maintaining continuous, real-time data synchronization with our cloud servers to prevent data loss.
To process payments: Facilitating secure communication between your POS and third-party payment gateways.
To provide support: Our Technical Support and QA teams may access system error logs to troubleshoot issues and fix bugs.
4. Data Sharing & Third-Party Integrations
We share data only when strictly necessary to run your operations:
Cloud Infrastructure Providers: Your data is securely hosted on industry-leading cloud servers.
Payment Processors: Transaction amounts and reference IDs are shared with integrated payment gateways to process mobile and card payments securely.
SMS Providers: If you use our SMS API features for customer notifications, phone numbers and message content are securely routed through these providers.
5. Data Security & Access Control
We take the security of your F&B business seriously:
Role-Based Permissions: Restify includes strict internal permissions. For example, sensitive data like manufacturing costs and raw material catalogs can be restricted from standard POS staff.
Encryption: Data transmitted between your POS devices and our cloud servers is encrypted using standard SSL/TLS protocols.
Data Isolation: Your business data, recipes, and customer lists are logically isolated and protected within the Restify database architecture.
6. Your Data Rights
Depending on your jurisdiction, you have the right to: Request access to the personal data we hold about your business.
Request corrections to inaccurate data.
Export your menu, inventory, and sales data at any time.
Request the deletion of your account and associated data (subject to legal data retention obligations).
7. Contact Us
If you have any questions about this Privacy Policy, our data practices, or need technical assistance regarding your data privacy, please contact our team:
Email: support@restify.so